Ecom Transaction – Terms & Conditions
1.The below mentioned Terms and Conditions are applicable for “ E-Com Transaction” which would be referred to as ‘Offer’ hereinafter in this document.
2.By participating in this Offer, you are agreeing to the Terms & Conditions of the Offer mentioned hereunder. Any participation in this Offer is purely voluntary.
3.The Offer will be applicable for a Customer (‘User’) holding a valid and active Udio Wallet account.
4.Udio Mobile Application gives access to Udio wallet and Udio RBL Bank Prepaid Card both issued by RBL Bank Ltd and are operated as per the prevailing guidelines issued by the Reserve Bank of India for semi-closed loop prepaid instruments.
5.This Offer would be applicable only to Users using the version 2.2.4 and above of Udio Mobile App available on the Google Play Store. User is advised to visit goo.gl/rOUuKV to check the version and update in case you are using an earlier version. Offer is also available on the version 2.2.0 and above of the Udio Mobile app on iOS.
6. Successful Udio Card transaction at any online merchant will be eligible for 1% (One percent) cashback subject to a maximum of Rs 50 (Rupees Fifty only) per transaction.
7.This Cashback will be credited in the form of “Udio Treats” to the eligible consumer’s wallets. Udio treats carry an expiry date and should be utilised within 30 (Thirty) days of receipt
8.The Offer shall be valid only on successful transactions conducted during Aug 14, 2018 00:15:00 hrs to August 19, 2018 23:59:59 hrs. (“Offer Period”). TranServ Private Limited (“TranServ”) reserves the right to change the Offer period and terms of Offer without any prior notice.
9.Udio Treats can be redeemed via recharge/bill pay transaction on Udio app, Udio card transaction & Gifting. Udio treats are non-transferable and cannot be sent to another wallet or transferred to bank.
10.TranServ reserves the right to change the offer-period and terms of offer without any prior notice.
11.Only approved and validated spend/transaction/payment/purchase made using Udio Wallet shall be eligible for the Offer. Failed/Cancelled/Returned transactions shall not be eligible for the Offer.
12.Only the transactions conducted in India and in Indian Rupees will be eligible for the Offer.
13.The Offer cannot be combined with any other Offers.
14.TranServ shall not be responsible for, or liable for, any actions, claims, demands, losses, damage, costs, charges and expenses that a wallet holder may suffer, sustain or incur due to this Offer.
15.An individual is permitted to set-up and use only one Udio Wallet. Any attempt to set-up and / or use multiple Udio Wallets by a single individual will be treated as a violation of the Terms and Conditions and TranServ will have full right to initiate an action, including but not limited to block such a Udio Wallet and/or deny cashbacks or any promotional activities or any such corrective measures.
16.In the event of any individual/customer trying to use unauthorized data or fraudulent means or lost/stolen card data or indulging in identity theft or any other unscrupulous means for logging in to Udio Wallet, loading funds/utilising funds, TranServ will have full rights to block that particular Udio Wallet account.
17.TranServ is not responsible for any dispute arising between a Merchant and the Customer. TranServ shall not in any way responsible for any deficiency in services provided by the Merchant.
18.In addition to the above, the regular terms and conditions of the Udio Wallet shall also be applicable unless otherwise stated above. Please visit offers.udio.in for details.
19.TranServ’s decision of computation, cancellation, forfeiture, credit, debit and blocking of accounts shall be final, conclusive and binding on the customer
20.Any disputes arising out of this Offer shall be subject to the exclusive jurisdiction of competent courts in the city of Mumbai (India) irrespective of whether Courts in other areas have concurrent jurisdiction.